Review this section for troubleshooting, recommended display settings, package file name information, and considerations for modifications to solutions.
Troubleshooting and FAQs
When opening OneStream Analytic Drill Down from the right-click menu of a Cube View, OneStream Analytic Drill Down does not open, and an ‘Object reference not set to an instance of an object’ error occurs. Why is OneStream Analytic Drill Down not opening?
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Please check the settings on the Cube View where OneStream Analytic Drill Down is being launched to ensure it is correctly configured with the Include Default NavLinks Parameters setting set to True.
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See Cube View Configuration for the exact steps to follow.
For the most up-to-date troubleshooting & FAQs, please refer to OneStream Support, Support - OneStream Software.
OneStream Display Settings
OneStream Solutions frequently require the display of multiple data elements for proper data entry and analysis. Therefore, the recommended screen resolution is a minimum of 1920 x 1080 for optimal rendering of forms and reports.
Additionally, OneStream recommends that you adjust the Windows System Display text setting to 100% and do not apply any Custom Scaling options.
OneStream Solution Modification Considerations
A few cautions and considerations regarding the modification of OneStream Solutions:
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Major changes to business rules or custom tables within a OneStream Solution will not be supported through normal channels as the resulting solution is significantly different from the core solution.
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If changes are made to any dashboard object or business rule, consider renaming it or copying it to a new object first. This is important because if there is an upgrade to the OneStream Solution in the future and the customer applies the upgrade, this will overlay and wipe out the changes. This also applies when updating any of the standard reports and dashboards.
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If modifications are made to a OneStream Solution, upgrading to later versions will be more complex depending on the degree of customization. Simple changes such as changing a logo or colors on a dashboard do not impact upgrades significantly. Making changes to the custom database tables and business rules, which should be avoided, will make an upgrade even more complicated.
Package Contents and Naming Conventions
The package file name contains multiple identifiers that correspond with the platform. Renaming any of the elements contained in a package is discouraged in order to preserve the integrity of the naming conventions.
Example Package Name: ADD_PV840_SV101_PackageContents.zip
|
Identifier |
Description |
|---|---|
|
ADD |
Solution ID |
|
PV8.4.0 |
Minimum Platform version required to run solution |
|
SV101 |
Solution version |
|
PackageContents |
File name |
