Known Issues
In the following table, find the column for your Platform Release. The releases included are based on the current version. For each release, known issues are marked with an X, and fixed issues are marked with Fixed.
| Description | Work-around | Release | ||
|---|---|---|---|---|
| 9.2 | 9.3 | 9.4 | ||
| Excel Add-In | ||||
| In some cases, when using Save Offline Copy to remove XF Formulas from a Workbook, cell values are also removed resulting in #NAME? or #VALUE. (PF8-2820) | To properly retain the values, users may set their user preferences setting Retain All Formatting When Saving Offline to True. | X | Fixed | Fixed |
|
If you are using OneStream on a machine with a Windows regional format setting that uses a semicolon as a number separator you will encounter an error when drilling down on an XFGetCell formula or when converting a Cube View Connection to an XFGetCell. The following Windows regional settings use a semicolon as a number separator:
(PF8-3340) |
Impacted users must update their Windows regional format setting to a region that uses a comma as a number separator. Go to Region Settings > Time & language > Regional format > Number format > List separator to confirm. | X | X | Fixed |
| When a workbook is reopened with the Invalidate Old Data When Workbook Is Opened preference set to True, Quick View cells in the Excel Add-In do not display #REFRESH. Users see stale data instead of cells displaying #REFRESH. (PF8-3641) | Currently, there is no known work-around for this behavior. | X | X | Fixed |
| Modern Browser Experience | ||||
| A skeleton grid displays after clearing stage data in Workflow. (PF3-16973) | Refresh the page. | X | ||
| Cube Views | ||||
| When using the Windows Desktop application, drilling down on a Cube View Row or Column that has a GetDataCell function defined with more than one dimension (for example, GetDataCell(A#Cash:U1#None)) does not function properly and presents an error: Unable to Open Drill Down Page. (PF7-10822) | Drilling down on a Cube View Row or Column with a GetDataCell function with more than one dimension can be achieved by pulling the Cube View into Excel or Spreadsheet or by using the Modern Browser Experience client. | X | Fixed | Fixed |
| Stage | ||||
| User drill back actions from stage to an external database may result in an error if the drill back is designed to open a web URL page. This may occur if the associated Connector Business Rule ConnectorDrillBackDisplayTypes property is set to WebURL. (PF7-10711) | To enable drill back from stage to a custom web URL page, the OneStream administrator may modify the associated Connector Business Rule ConnectorDrillBackDisplayTypes property to WebURLPopOutDefaultBrowser, which may allow the drill back to a web page URL to complete and display in a pop-up browser window. | X | Fixed | Fixed |
| Authentication | ||||
| On-premises environments with users authenticating to OneStream using SAML will receive an error during the authentication attempt and will not be successfully logged in to OneStream. This issue impacts on-premises customers only. (PF11-2221) | Currently, there is no known work-around for this behavior. | X | Fixed | |
| Installation | ||||
When installing the OneStream Desktop MSI, on-premises customers who specify C:\Program Files\OneStream Software as the install location will find the application installs to C:\Program Files (x86)\OneStream Software\OneStream Desktop instead. (PF2-17131) |
Install to any custom path outside of C:\Program Files, such as C:\OneStream. |
X | X | X |
