The Reason Codes tab enables Administrators to manage the reason codes available to end users, when rejecting a task. The table editor includes the following columns:
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Name
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Description
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Active
The following predefined Reason Codes are populated with an upgrade or new installation:
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Invalid Documentation
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Missing Documentation
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More Detail Required
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Other
Administrators can add, edit, delete, activate and deactivate Reason Codes. Duplicate Reason Codes are not allowed and at least one reason code must be active.
Editing a reason code does not affect the prior version of that reason code. The previous reason code remains in the Task History grid.
