Scheduling the Upgrade

Upgrading from Platform Releases pre-8.0

When upgrading from a Platform Release prior to 8.0 to Platform Release 8.0 or later, OneStream encourages customers to prepare for their upgrade by referencing content in the OneStream Community Platform v8+ Upgrades Group.

OneStream Cloud customers may initiate Platform Release 8.0 or later upgrade interest by submitting a Software Upgrade request through the Service Catalog. A Cloud Migration ticket will be opened and available to track upgrade activities.

OneStream self-hosted customers may download Platform Release 8.0 or later from Solution Exchange. Visit Customer v8 Upgrade Summary & Readiness Checklist Documents on OneSteam Community for additional resources.

Upgrading from Platform Release 8.0

Upgrades from Platform Release 8.0 or later follow traditional OneStream best practices. Cloud customers can initiate and schedule upgrades through the Software Upgrade request on the Service Catalog.

OneStream self-hosted customers may download the latest Platform Release directly from Solution Exchange and proceed with their upgrade.