Install Help Desk

  1. On the OneStream MarketPlace Dashboard, click MarketPlace > Help Desk.

  2. On the Help Desk Solution page, select the appropriate OneStream platform version from the Minimum Platform Version drop-down list.

  3. Select the most recent version from the Solution Version drop-down list and click Download.

  4. Log in to OneStream.

  5. On the Application tab, click Tools > Load/Extract.

  6. On the Load tab, locate the solution package using the Select File icons and click Open.

  7. Click Load when the solution’s file name appears.

  8. Click Close to complete the installation.