Help and Miscellaneous Information
Troubleshooting & FAQs
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OneStream Display Settings
OneStream solutions frequently require displaying multiple data elements for proper data entry and analysis. Therefore, the recommended screen resolution is a minimum of 1920 x 1080 for optimal rendering of forms and reports.
Additionally, OneStream recommends that you adjust the Windows System Display text setting to 100% and do not apply any Custom Scaling options.
OneStream Solution Modification Considerations
A few cautions and considerations regarding the modification of OneStream Solutions:
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Major changes to business rules or custom tables within a OneStream Solution will not be supported through normal channels as the resulting solution is significantly different from the core solution.
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If changes are made to any dashboard object or business rule, consider renaming it or copying it to a new object first. This is important because if there is an upgrade to the OneStream Solution in the future and the customer applies the upgrade, this will overlay and wipe out the changes. This also applies when updating any of the standard reports and dashboards.
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If modifications are made to a OneStream Solution, upgrading to later versions will be more complex depending on the degree of customization. Simple changes such as changing a logo or colors on a dashboard do not impact upgrades significantly. Making changes to the custom database tables and business rules, which should be avoided, will make an upgrade even more complicated.
Package Contents and Naming Conventions
The package file name contains multiple identifiers that correspond with the platform. Renaming any elements included in the package is discouraged to preserve the naming conventions and solution integrity.
Example Package Name: ALL_PV8.4.0_SV100_PackageContents.zip
| Identifier | Description |
|---|---|
| ALL | Solution ID |
| PV8.4.0 | Minimum Platform version required to run solution |
| SV100 | Solution version |
| PackageContents | File name |
