Unmatched

Select Unmatched to show all transactions that are not currently matched and manually match transactions. Manual matching is a process performed when transactions are not matched via the match rules.

Create a Manual Match

On the Transactions page, select the transactions in each data set to be matched. The status bar at the bottom automatically updates the amounts and variance calculations as transactions are selected or cleared. When you make a manual match, these events occur:

  • The match type “manual” is assigned to the match.

  • A match ID is generated.

  • The match status changes to Matched.

Unmatching a Manual Match

Manual matches can be unmatched by Preparers, Approvers, Local Admins, and Transaction Matching Administrators. After approval, only Approvers or Transaction Matching Admins can unmatch a manual match.

One-Sided Matches

One-sided matches are permitted when selecting more than one transaction in the same data set.

Assign a Match Reason Code

Match reason codes can be used to aid in identifying issues with matches or individual transactions that may have required a manual match to be performed.

  1. Select the transactions from the data sets.

  2. On the status bar, select a reason from the Match Reason Code drop-down list.

  3. Click Match +.

Create Quick Match

A Quick Match moves matched transactions out of the unmatched transaction list immediately upon selection without requiring additional steps such as adding comments or attachments.

  1. Select the transactions from the data sets.

  2. (Optional): Assign a Match Reason Code.

  3. Click Match.

Create Match Plus

Match Plus enables the creation of a match while providing an opportunity to add comments or attachments. When the process is complete, the transactions are matched, and any added comments or attachments are saved to the match.

  1. Select the transactions from the data sets.

  2. (Optional): Assign a Match Reason Code.

  3. Click Match +.

  4. (Optional): Click Comments to add a comment.

  5. (Optional): Click Attachments to add a file to the match.

    • Click Upload, navigate to the location of the file, and then click Open.

    • Repeat to add additional files.

  6. Click Accept to finalize the match or Decline to discard the match.

Matching Outside of Tolerance

If tolerances are in place across any of the three summary fields and a variance exists then a match will not occur, and an error message is displayed. If the user’s role lets them override this tolerance variance, a warning that the match variance is outside the tolerance is displayed.

See also: Manual Matching Tolerances

Suspend Transactions
Suspend a transaction to set it aside until it is ready for matching.

If there are transactions awaiting additional data, for example the need to wait for a first of month reconciliation, that transaction can be marked Suspended. This action removes the transaction from the Unmatched status and stores it until it is ready to be matched.

You can apply a reason code to explain why the transaction is being suspended. If the transaction becomes unsuspended or is moved to any other status besides suspended, the reason code is removed from the transaction. You can view reason codes when the transaction list is filtered to suspended transactions.

NOTE: Reason codes can only be applied from the Transactions page. You cannot apply them from the transaction details dialog.

When suspended transactions exist, a warning is visible at the top of every page in Transaction Matching and remains in place for as long as there are suspended transactions.

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To suspend a transaction:

  1. Select Unmatched from the Transaction Status drop-down list.

  2. Select the transactions you want to suspend.

  3. (Optional): Select a Reason Code.

  4. Click Suspend.

IMPORTANT: If Auto Unsuspend is not enabled, suspended transactions are excluded from rules-based matching.

Delete Transactions
Delete a transaction that does not need to be matched.

If there are transactions that will never be matched, for example a bank fee deemed immaterial, that transaction can be deleted and marked as Pending Delete. This action can be done by Preparers, Approvers, and Administrators and removes the transaction from the Unmatched status and moves it to the Pending Delete status.

To delete a transaction:

  1. Select Unmatched or Suspended from the Transaction Status drop-down list.

  2. Select the transactions you want to delete.

  3. Click Delete.